Terms Of Use
Welcome to the ‘Unlimits.com’ mobile application (the “App” or “Platform”), published and provided to you by Unlimits FZ-LLC, a United Arab Emirates, having its registered address at HD28B, First Floor, In5 Tech, Dubai Internet City, Dubai, United Arab Emirates (“Company” or “we” or “us”).
These Terms of Use (“Terms”) govern your access and use of the App and the Services (defined below) made available to you on the Platform.
By accessing or using the App, or availing our Services, you agree to be legally and contractually bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.
Treatment of your personal, and other information and data provided to us will be in accordance with applicable law and our Privacy Policy, which can be found at: Privacy Policy.
1. Introduction
2. Eligibility
- be at least eighteen (18) years of age, or have the consent of a parent or legal guardian if you are under the age of majority in your jurisdiction;
- have the capacity to execute legally binding contracts under laws applicable to you and these Terms; and
- have the necessary hardware, software, and internet access to use the App.
By using the App, you confirm that you meet these eligibility requirements.
2.2. Registration on the App by creating a “User Account” is a mandatory requirement for availing our Services.
2.3. The App is not available to individuals whose User Accounts have been suspended or terminated by the Company for any reason whatsoever.
3. User Responsibilities
3.1. When you create a User Account, you will create a username and a password, and provide us with information including without limit your registered mobile phone number, e-mail address, and any other information or details or evidence we may require in order for us to authenticate your Data (defined below).
3.2. You understand and agree:
- to provide true, accurate, current and complete information about yourself, as prompted by the App’s registration form, and as otherwise requested by the App for your use of the Services (such information being your “Data”);
- to maintain and promptly update your Data, to keep it true, accurate, current and complete. If you provide us with any information that is untrue, inaccurate, incomplete, or not current or if the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with these Terms, the Company has the right to indefinitely suspend or terminate your account and refuse to provide you with access to this App and/or cease to render any of the Service(s) to you, without any further obligations under these Terms or any other terms and conditions whether provided on this App or otherwise;
- the Company reserves the right to terminate your User Account and discontinue providing you with access to the App including but not limited to access to our Services, if the Company discovers that you are under the age of eighteen (18) years, or incapable of executing a binding contract under applicable law, or for any other reasons provided in these Terms; and
- any calls or other communications made by/to the Company to/by you in relation to the Services being provided may be recorded, and any such recordings will be stored and treated in accordance with applicable law, and our Privacy Policy. By using the App, you expressly consent to the same.
4. The Services
- you will use the App solely for personal, non-commercial purposes;
- you will not engage in any illegal, fraudulent, or harmful activities while using the App; and
- you will not interfere with the operation of the App or attempt to gain unauthorised access to any part of the App.
5. License & Intellectual Property
- the App
- unless otherwise expressly stated or indicated, copyright, database right and all other proprietary rights, title and interest in all material presented on the App (“IP”) is owned by or licensed to the Company and/or its affiliates and is protected or covered by copyright, trademark, intellectual property law and/or other proprietary rights;
- you shall not display, print, or download extracts from the App, whether for your personal or non-personal use (unless expressly permitted by the Company), and you shall not commercialise any IP in any way;
- you shall not (whether directly or indirectly including through the use of any program) create a database in an electronic or other form, by downloading and storing all or any part of the pages from this App;
- unless with our prior written permission, no part of this App shall be reproduced or transmitted to or stored in any other website or mobile application, nor shall any of its pages or part thereof be disseminated in any electronic or non-electronic form; and
- nothing on this App or your use of the Service(s) shall be construed as conferring on you or any party, any licence or other rights under the intellectual property or other proprietary rights of the Company, its affiliates or any third party, whether implied or otherwise.
6. User Representations, Warranties, Covenants & Restrictions
- in the event that you are unable to utilise the Service(s) on account of an inaccuracy or mistake by you (i.e., including but not limited to you providing us with a wrong name or address or any other such incorrect information) and any inconvenience or delay that ensues are a result of such mistake, shall not be the Company’s liability;
- you shall use the Services rendered by the Company, either directly or through its consultants, third party service providers and contracted persons/entities, for lawful purposes only and comply with these Terms, and all applicable laws and regulations while using any of the Services and using this App; and
- you have voluntarily opted to use the App and avail the Services.
- uploading, storing or disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, pornographic, or otherwise objectionable material;
- gaining unauthorised access to other computer systems;
- interfering with any other person’s use or enjoyment of this App and/or the Services;
- breaching any applicable laws;
- interfering with or disrupting networks or websites or application programming interfaces (APIs) connected to or integrated with the App;
- making, transmitting or storing electronic copies of materials protected by copyright or other applicable intellectual property legislation, without the written permission of the Company; and/or
- accessing or trying to access any user account other than your User Account.
- remove any copyright, trademark or other proprietary notices from any portion of the Services, the Platform, or the software upon which it operates;
- reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the App, or the software upon which the App operates except as expressly permitted by the Company;
- decompile, reverse engineer or disassemble the App or any portion thereof or any software upon which the App operates;
- cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the App or unduly burdening or hindering the operation and/or functionality of any aspect of the Services / App; and/or
- attempt to gain unauthorised access to or impair any aspect of the App, or its related systems or networks.
7. Electronic Communications
- posting notices on the App; and/or
- via e-mail; and/or
- by calling you and/or sending text messages to you, including prerecorded/artificial voice messages or an automatic dialing device, to the mobile telephone number associated with your User Account.
8. Reviews, Feedback & Submissions
- to maintain any Comments in confidence;
- to pay you any compensation for any Comments; and/or
- to respond to any Comments.
9. Indemnity
10. Limitation of Liability & Disclaimers
10.1. To the fullest extent permitted by applicable law, the Company shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to any tangible or intangible losses, damages (whether monetary, emotional or otherwise), loss of profits, data, goodwill arising out of or in connection with your use of the App, the Services, or the your ability or inability to achieve your personal or professional goals. The Company makes no representations or warranties regarding the accuracy, reliability, or completeness of the tools, content, or features offered on the App.
10.2. The App is provided on an “as is” and “as available” basis. The Company does not guarantee the effectiveness of any services, tools, or features within the Platform, nor does it warrant that the Platform will be free from errors or interruptions. The Company disclaims any liability for any decisions made by you/any other users based on the information, features, or services provided through the Platform. Users are solely responsible for their actions, decisions, and the use of any content or services obtained via the Platform.
10.3. The tools and Services provided through the Platform, including those delivered by the ‘AI Coach’ i.e. an automated, artificial intelligence-powered digital tool designed to offer generalised prompts, exercises, feedback, and suggestions, are intended solely to support personal development, goal-setting, and habit formation. The AI Coach operates without human oversight, does not possess consciousness or judgment, and cannot assess individual circumstances. Accordingly, its outputs are not tailored to your specific needs and should not be relied upon as a substitute for professional, medical, psychological, legal, or financial advice. You are strongly encouraged to consult qualified professionals for any decisions related to your mental health, physical well-being, legal obligations, or financial matters.
11. Subscription and Billing Policies
11.1. The App offers various subscription plans (monthly, quarterly, annual, or otherwise) with differing features, pricing, and durations. Details of each plan, including pricing and features, will be displayed within the App prior to purchase. By selecting a subscription, you agree to pay all applicable fees as specified at the time of purchase.
11.2. Unless you cancel a subscription before the end of its billing period, the subscription will automatically renew for the same duration and at the then-current price. You authorise us to charge the applicable subscription fee to your chosen payment method on a recurring basis, without requiring your prior approval for each renewal (unless required under applicable laws).
11.3. You may cancel your subscription(s) at any time through the App or via relevant app store (Google Play or Apple App Store) settings. Cancellations will take effect at the end of the then-current billing cycle. You will retain access to the subscribed features until the end of that cycle. No refunds will be provided for partial billing periods or unused time.
11.4. All payments are non-refundable, except where required by law. If you believe you were charged in error or wish to request a refund under exceptional circumstances, please contact our support team via the App. We reserve the right to evaluate refund requests on a case-by-case basis and accept / deny them at our discretion.
11.5. We reserve the right to change subscription pricing, features, or terms at any time. You will be notified of material changes in advance, and changes will take effect from the next billing cycle. If you do not agree to the new terms, you may cancel your subscription before the changes take effect.
11.6. You are responsible for maintaining accurate and up-to-date billing and payment information. Failure to do so may result in suspension or termination of your access to the App’s subscription features.
11A. Referral Programme
11A.1. The Platform may, from time to time, offer referral programme(s) (each, a “Referral Programme”) enabling eligible Users to invite other individuals to join the Platform by way of dreams or challenges. Participation in any Referral Programme is subject to these Terms and any additional terms or instructions the Platform may publish from time to time.
11A.2. All Users who satisfy the eligibility criteria under Paragraph 2 of these Terms and hold a valid User Account may participate in the Referral Programme unless the Platform excludes them in its sole discretion.
11A.3. Rewards under any Referral Programme shall be issued solely as in-app credits that may be used within the Platform in accordance with any guidelines published by the Platform. In- app credits have no cash value, are non-transferable, cannot be exchanged for cash or any other monetary consideration, and are usable only within the Platform. The Platform will publish or otherwise notify Users of the amount or nature of the in-app credit reward applicable from time to time.
11A.4. While the Platform may permit unlimited referrals by a User, the Platform reserves the right, at its sole discretion and at any time, to modify the rules of a Referral Programme, cap or limit the number of referrals or rewards, suspend the Referral Programme, or withdraw the in-app credit rewards entirely. Any such modification, limitation or termination shall apply prospectively (unless otherwise stated) and will not entitle any User to claim a reward under the pre-modification rules if the User did not meet or comply with the updated terms.
11A.5. The Platform may withhold, revoke or cancel any referral reward (or any in-app credit already granted) if the Platform reasonably suspects that a referral was effected by the same person or entity, is fraudulent, abusive, contravenes these Terms (including this Paragraph 11A), or otherwise unfairly exploits the Referral Programme. The Platform may require User verification or further evidence of legitimacy of the referral and participation (in its sole discretion). The Platform’s decisions in this regard are final. If a User’s Account is suspended or terminated for any reason (including for violation of these Terms), all rights to referral rewards under this Paragraph 11A shall immediately cease, and any outstanding rewards shall be deemed forfeited.
11A.6. Users who participate in a Referral Programme acknowledge and consent that the Platform may display their display name (or other identifier selected by the User) and referral count publicly on a referral leaderboard. The Platform shall not be responsible for any harm or damages arising from such public display, provided it acts in accordance with applicable law and the [Insert Hyperlink to Privacy Policy].
11A.7. The Platform reserves the right, at any time and without prior notice or liability, to alter, suspend or terminate any Referral Programme or any part thereof (including reward levels, rules, eligibility, or leaderboard display). The Platform will notify Users of any material change via in-App message, banner or email (or other method), and the updated terms shall be effective upon such notification (or as otherwise indicated). If a User does not agree to any such change, the User must discontinue participation in the applicable Referral MMB Legal Confidential Unlimits-Terms of Use Page 8 of 8 Programme and stop using the Platform. Continued use shall constitute acceptance of the updated terms.
11A.8. To the extent of any inconsistency between this Paragraph 11A and any specific Referral Programme instructions or frequently asked questions (FAQs), the specific instructions or FAQs shall prevail only where they explicitly refer to the relevant Referral Programme and are authorised by the Platform.
11A.9. The Platform’s granting or non-granting of rewards under this Paragraph 11A does not affect the Platform’s rights under Paragraph 12 (Modification of these Terms & Termination) or any other provisions of these Terms.
12. Modification of these Terms & Termination
12.1. The Company may, at any time, modify these Terms without any prior notification to you. The Company will notify you of these changes via e-mail and/or by posting a notice on the App, informing users that these Terms have been modified. You can access the latest version of these Terms at any given time on the App. In the event the modified terms and conditions of these Terms are not acceptable to you, you should discontinue using the App / Service(s). However, if you continue to use the App / Service(s), you shall be deemed to have agreed to accept and abide by the modified terms and conditions of these Terms.
12.2. We may, at our sole discretion, suspend or terminate your access to the App at any time, with or without notice, for reasons including but not limited to violations of these Terms, inactivity, or misuse of the App. Upon termination, all rights and licenses granted to you under these Terms will immediately cease. You may also terminate your User Account at any time through the App's settings.
12.3. Upon termination of your use of the Platform, whether initiated by you or by the Company, you acknowledge and agree that no refunds will be provided for any fees or payments already made to the Company, regardless of whether you have fully used or accessed the services provided. All amounts paid are non-refundable, and you are responsible for any outstanding payments due to the Company at the time of termination.
